Daimler India Commercial Vehicles (DICV) has opened new touchpoints for BharatBenz commercial vehicles in Kolar and Davanagere in Karnataka, Bhimavaram in Andhra Pradesh, and Kasaragod in Kerala. The commercial vehicle maker also inaugurated two new outlets to deliver parts in Theni and Tiruvarur in Tamil Nadu.
According to the company, the new touchpoints increase BharatBenz network’s monthly service capacity to over 6,000 job cards per annum.
Rajaram Krishnamurthy, VP Marketing, Sales and Customer Service, said the company’s objective is to increase customer convenience and offer a state-of-the-art experience through its products and services. In addition, to ensure ease of servicing and access to customers, the company aims to minimise the distance between dealerships. “The new dealerships that we have opened reiterate commitment to our customers and confidence in the growth of the southern CV market,” he added.
The company believes that on-ground touchpoints are an integral aspect of its growth trajectory and remain a focus area. Last year, DICV had announced ten touchpoints in a single day, and it plans to have 350 dealerships by the end of 2022.
BharatBenz is currently offering free extensions on Annual Maintenance Contracts and Extended Warranties for its customers by three months, the company added.