India Sees 7% Growth In Parcel Volumes In 2021: Pitney Bowes

Mobility Outlook Bureau
22 Sep 2022
01:02 PM
1 Min Read

The Index measures the volume and spend for b2b, b2c, c2b and consumer-consigned shipments in 13 major markets, representing 3.8 billion people in the US, Canada, Brazil, Germany, UK, France, Italy, Norway, Sweden, China, Japan, Australia, and India.


Pitney Bowes, a global technology company that provides commerce solutions in e-commerce, shipping, mailing, data and financial services, has released the new Parcel Shipping Index featuring 2021 data from 13 major global markets.

The Index reveals that India saw a 7% increase in parcel volume growth from 2.5 billion in 2020 to 2.7 billion in 2021 while generating $5.25 billion in 2021 from $3.98 billion in 2020, recording the second highest revenue growth of 32%, after Sweden at 38%, across 13 major markets for which data was gathered during the survey.

Interestingly the report suggests that India shipped 85 parcels per second in 2021, up from 79 parcels per second in 2020. The global parcel volume reached 159 billion in 2021, equating to 5,000 parcels per second, while the total carrier revenue reached $491.5 billion, the survey noted. 

The highest CAGR 2015-21 for parcel revenue was generated by China at 26% followed by India at 15%, while the highest CAGR 2015-21 for parcel volume was generated by China at 32%, followed by Brazil at 20%; Sweden at 15% and India at 13%.

The Index estimates that global parcel volume will most likely reach 256 billion by 2027, with an 8.5% CAGR from 2022-2027.

Moreover, the seventh edition of the Pitney Bowes Parcel Shipping Index finds parcel volume increased across all regions in 2021.

It noted that after a sharp decline of -21% in 2020 due to pandemic-related closures of some cities, India’s growth in parcel volume represents a milestone for the shipping industry.

Interestingly, in 2021, India recorded the second highest parcel revenue, and the revenue generated per parcel per person reached $1.9, up 23% from 2020 ($1.6). Each day, India ships 7.3 million parcels.

The report also highlights that parcels shipped per capita averaged 1.9 in 2021 compared to 1.8 in 2020. Parcel volume per household is a new measure included in this year’s Index. An average of 137 parcels were shipped per household across all countries. All countries reported double digital revenue growth except Japan which fell by 3%.

Jason Dies, EVP and President, Sending Technology Solutions, Pitney Bowes, noted that 2021 was a pivotal time for the parcel shipping industry as it experienced the aftershocks of 2020 and faced new challenges.

It is inspiring and encouraging to see carriers generating strong revenue growth despite the headwinds, he added.

NB: Photo is representational; courtesy: DHL.

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