Kia India Lunches Omni Channel Aftersales Initiative

Mobility Outlook Bureau
19 Nov 2022
10:30 AM
1 Min Read

The Ownership Programs Online Sales aims at offering transparency and flexibility to the customers

Kia India

Kia India has announced the launch of its digitised Omni channel aftersales initiative - Ownership Programs Online Sales (OPOS).

Aimed at offering customers transparency and flexibility, OPOS allows customers to purchase different Service/Ownership Offerings/Programmes, such as Extended Warranty, My Convenience, Accessories, and many more from their My Kia app. The programme also enables customers to monitor their car services in real-time.

MyKia platform was launched in March 2022. Using the app, customers can request a test drive, get a quote, get a video consultation through Digi-Connect and book a Kia car. 

Moreover, several other vital features are available on the app, such as Kia News, Service appointment and notifications, Digi Wallet and My car dashboard, among others.

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