VinFast, the global electric vehicle manufacturer, has announced a strategic partnership with Global Assure, one of customer service providers, to deliver a robust and responsive support network across the country.
As part of the alliance, Global Assure will manage an extensive suite of aftersales and support services, including a 24x7 dedicated call centre, nationwide roadside assistance (RSA), on-demand mobile charging, and mobile service vans for emergency repairs. All services will be available through a single-point contact via Toll-Free No. 1800-571-8888 and email at vfcareindia@vinfastauto.in.
Commenting on the partnership, Pham Sanh Chau, CEO of VinFast Asia, said, “As we gear up to introduce our premium electric SUVs to Indian customers, this partnership with Global Assure reflects our strong commitment to delivering fast, reliable, and customer-centric support. Together, we aim to create a seamless electric mobility ecosystem that goes beyond vehicles to ensure total peace of mind.”
Global Assure’s Co-founder and CEO, Manish Vij, added, “We’re proud to be chosen as VinFast’s trusted service partner in India. Our nationwide network and deep understanding of Indian consumer needs will ensure high-quality service and quick response times, making every VinFast journey smooth and secure.”
The partnership reinforces VinFast’s dedication to building trust and convenience in India’s rapidly growing EV segment. With services ranging from real-time assistance to doorstep support, the brand aims to set new benchmarks in customer satisfaction and operational reliability in the electric mobility space.
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