Hero MotoCorp Joins ONDC Network To Expand Reach, Convenience For Its Customers

Mobility Outlook Bureau
13 May 2024
06:11 PM
1 Min Read

Initially, the Open Network will provide two-wheeler parts, accessories, and merchandise; customers can easily discover and purchase Hero Genuine Parts through various buyer apps on the network, such as Paytm and Mystore.


In a bid to further expand its reach and convenience, offering customers seamless access to digital platforms, Hero MotoCorp has joined the ONDC Network. Hero MotoCorp already boasts the largest physical distribution and service network in the Indian auto industry and this move made the company as the first automotive company in the country to integrate with the network.

The integration with ONDC accelerates order processing by enabling hyperlocal deliveries, leveraging the vehicle maker’s extensive physical distribution network. This initiative not only enhances customer experience but also aligns with the Digital India mission, driving the nation's digital transformation and economic growth while revolutionizing the digital automotive marketplace.

Niranjan Gupta, CEO of Hero MotoCorp, said, with the ONDC Network, the company is pioneering the automotive taxonomy for the industry, making it easier for customers to find vehicle parts and accessories.

T Koshy, MD & CEO of ONDC, said, 'Hero MotoCorp joining the ONDC Network is a significant step forward for the two-wheeler industry. When brands like Hero MotoCorp embrace the Open Network, it reaffirms our vision of driving digital transformation in the country by creating a fair and efficient ecosystem for all kinds of businesses to thrive. We are confident that this will pave the way for others to follow.'

With a shared commitment to innovation, transparency, and accessibility, Hero MotoCorp and ONDC Network aim to deliver an enhanced purchasing experience to over 115 million customers across the country.

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